Norton Remove and Reinstall tool helps to uninstall and reinstall Norton device security on Microsoft Windows operating system.

To remove Norton on your Mac, read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool.

When you run the tool, it uninstalls the Norton currently installed and restarts your computer. After the computer restarts, the tool automatically downloads and installs the latest version of Norton. If you have any issues related to installing Norton after the computer restarts, read Install Norton device security.

Norton Remove and Reinstall tool helps to uninstall and reinstall Norton device security on Microsoft Windows operating system. To remove Norton on your Mac, read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool. When you run the tool, it uninstalls the Norton currently installed and restarts your computer. 'Remove some Norton software from your PC ' If you decided to uninstall your Norton products but when you used the classic “Add and Remove Programs” from Control Panel, you are still left with folders and registry entries that haven’t been removed, you can use Norton Removal Tool to fix it.

The Norton Remove and Reinstall tool can be used to:

• Remove the current product and reinstall the latest version of Norton

• Remove Norton completely (Norton will not be automatically reinstalled)

If you have Norton Family or Norton Secure VPN installed, uninstall them before you run the Norton Remove and Reinstall tool.

1. Download the Norton Remove and Reinstall tool.

   Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

2. To open the Downloads window in your browser, press the Ctrl + J key.

3. Double-click the NRnR icon.

4. Read the license agreement, and click Agree.

5. Click Remove & Reinstall.

   You may only see the Remove option if your Norton product is from your service provider.

6. Click Continue or Remove.

7. Click Restart Now.

   After the computer restarts, follow the on-screen instructions to reinstall Norton. If you have any issues related to Norton installation after the computer restarts, read Install Norton device security.

Hello,

I am trying to uninstall an expired copy of Norton Internet Security (10.1.0.26) from an Acer laptop running Windows Vista Home Premium.

Norton Remove Tool

I used the Programs and Features icon in the Control Panel. Shortly after clicking 'Remove All' and then 'Next' I receive the error:

'Install failed. Gathering error information. This may take several minutes.'

After several minutes, a dialog with the title 'System Information' appears saying:

'Refreshing System Information ...'

with a progress bar. After several more minutes a dialog titled 'CD not Found' appears asking me to:

'Please insert your Norton Internet Security CD to continue.' and '.SupportSPBBCSPBBC32.msi'.

Not having a CD, I click 'Cancel', after which I received the following error:

'The uninstallation encountered an error and was unable to remove...

You will now be directed to the Symantec Support website. 9999, 172'

I clicked on the 'Send' button and a dialog appears sending information to Symantec and I am taken to a Symantec web page. The dialog finishes stating:

'The transfer operation completed successfully. Thank you for helping improve your Symantec product.'

The web page instructs me to download and run the Norton Removal Tool. I download and run the tool and receive the following error after clicking the 'Next' button:

'The version of Norton Removal Tool that you are using is expired.

Please click the following Web link for help.

http://www.symantec.com/nrtexpired'

So I click on the link and am taken to a web page which instructs me, as step 1, to 'Run a tool that deletes Windows temporary files'. I click on the 'RUN IT NOW' button which pops up a window with the following message:

'Clean Windows Temp Files

To remove temporary files from your computer

Automated task failed.: You must run this tool as an Administrator. Please right click the Internet Explorer shortcut, and then click run as administrator. If you receive this same message, please log in to an account that has Administrator rights and re-run this action'

So I close all Internet Explorer windows (after copying the URL to the clipboard) and then I run Internet Explorer by right-clicking on it's shortcut and clicking 'Run as administrator'. I paste the URL into the address bar and shortly thereafter receive the same error message above. The account I am logged in is the only Administrator account on the computer.

Any advice on how I might remove NIS would be appreciated.

Thanks.

Norton Software Removal Tool

Norton Removal Tool Windows 10